Privacy Policy for Lunispex (Pty) Ltd t/a AfricanOstrix

Introduction Lunispex (Pty) Ltd trading as African Ostrix (hereafter “we”, “us”, “our”, or “African Ostrix”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.

  1. Definitions: “Personal information” means any information relating to an identifiable, living, natural person, and where it is applicable and identifiable, existing juristic person, including but not limited to name, contact information, identity number, or online identifier.

  2. Collection of Personal Information: We may collect personal information from you when you visit our website, register an account, place an order, participate in a survey or contest, subscribe to our newsletter, or contact us. The types of personal information we may collect include but are not limited to your name, email address, phone number, physical address, and payment information.

  3. Use of Personal Information: We use personal information to provide our products and services to you, process and fulfill your orders, communicate with you, improve our website and services, and comply with legal obligations. We may also use your personal information for marketing purposes, but only if you have provided your consent. You may opt-out of receiving marketing communications from us at any time.

  4. Disclosure of Personal Information: We do not sell, trade, or otherwise transfer your personal information to third parties, except as necessary to provide our products and services to you, comply with legal obligations, or protect our rights and interests. We may share personal information with our affiliates, service providers, and other third-party partners who assist us in providing our products and services. We require these parties to protect personal information in a manner consistent with this Privacy Policy and POPIA.

  5. Storage and Security of Personal Information: We store personal information for as long as necessary to provide our products and services to you and comply with legal obligations. We use reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measure is completely foolproof, and we cannot guarantee the security of personal information.

  6. Your Rights: You have the right to access and correct your personal information, request that we delete your personal information, and object to or restrict our processing of your personal information. To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with POPIA.

  7. Changes to this Privacy Policy: We may update this Privacy Policy from time to time by posting a new version on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

  8. Contact Us: If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

African Ostrix  Address: 34 Anemone Road, Langebaan, South Africa Email:

Effective Date: February 22, 2023